On Wednesday, June 19th, we hosted our latest Traffic Suite User Group meeting. It was a dynamic and interactive session, attended both in person and virtually, where we reviewed our traffic order management solution and discussed how to further enhance its capabilities.
Ease of Use
One of the central themes of our discussion was the general ease of use of Traffic Suite. Many attendees expressed their appreciation for how intuitive the software is, making their work processes much smoother and more efficient.
Simplifying Bureaucratic Processes
David from Lambeth shared a compelling story about how Traffic Suite has helped simplify an overly bureaucratic process within their operations. The automation and streamlined workflows have significantly reduced the time and effort required, allowing their team to focus on more critical tasks.
Streamlining Freedom of Information Requests
Wendy from Kingston & Sutton highlighted the efficiency Traffic Suite brings to handling Freedom of Information (FoI) requests. With Traffic Suite, they can now manage these requests much more easily, saving substantial time and resources. This improvement not only boosts productivity but also enhances their responsiveness and service quality.
Interactive Session and Feedback
Throughout the session, we encouraged active participation from all attendees. We gathered valuable feedback on improving Traffic Suite, with numerous suggestions for new tools, features, and even new modules and integration opportunities.
We were delighted to welcome representatives from various regions, reflecting the broad interest and usage of Traffic Suite. Attendees included:
- Haringey
- Kingston
- Sutton
- Southwark
- Lambeth
- Bath and North East Somerset
- Telford & Wrekin
- Cambridgeshire
- North Somerset
- Kirklees
- Cornwall
- St Albans
- Sheffield
Their diverse perspectives and experiences contributed to a rich and productive discussion, helping us understand our user base’s varied needs and preferences.
Looking Forward
The insights and suggestions gathered during the meeting are invaluable as we continue to enhance Traffic Suite. Our goal remains to provide a user-friendly, efficient, and comprehensive tool that meets the evolving needs of all our users.
We are excited about the future developments and look forward to implementing the feedback received. Thank you to everyone who attended and contributed to making this user group successful. Your input is crucial to our continuous improvement and innovation.
Stay tuned for updates on the new features and enhancements based on your suggestions. We look forward to seeing you at our next Traffic Suite User Group!