Smart City Parking in Harrogate

At Appyway, we believe in a positive vision for parking, one that not only transforms experiences for motorists but also provides the digital infrastructure and insight for authorities to optimise their assets. With an integrated approach, that considers the needs of both user groups, a win-win scenario is possible and that’s what we call our Smart City Parking solution.

Challenge

Every day, local authorities across the UK are faced with a thankless exercise. They try to balance the expectations of their constituents with the reality of delivering core services amidst a period of austerity, limited resources and sweeping societal change.

Parking remains a highly fractious topic as it often represents a significant income stream for authorities but the experiences that local residents, businesses, and visitors have when parking is often very poor. This experience is characterised by having difficulty locating a space, understanding local on-street restrictions and rigid tariff structures that don’t reflect how people need to park.

Struggling urban centres and high streets cite parking as a significant challenge, with the stress associated with finding and paying for parking linked to people avoiding local shops, increasingly turning to home delivery or even driving to retail parks.

We believe in a positive vision for parking, one that not only transforms experiences for motorists but also provides the digital infrastructure and insight for authorities to optimise their assets. With an integrated approach, that considers the needs of both user groups, a win-win scenario is possible and that’s what we call our Smart City Parking solution.

Solution

In Harrogate, the AppyWay team encountered two local authorities, Harrogate Borough Council (HBC) and North Yorkshire County Council (NYCC), determined to improve the parking experiences for local residents, businesses and visitors as part of their wider economic investment strategy.

Our Smart City Parking solution is specifically designed to best serve the needs of those who need to park whilst providing a powerful kerbside management tool for local authorities to better manage and optimise their assets.

The project required close collaboration with two authorities, with Harrogate Borough Council responsible for the operation of off-street parking and North Yorkshire County Council being the Highways Authority and responsible for the provision of on-street parking.

Results